Consumer Issues

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The most important word in the vocabulary of advertising is TEST. If you pretest your product with consumers and pretest your advertising, you will do well in the marketplace.

Angryconsumer.com

A place to share your consumer experiences (good and bad) online. Email your experiences of serious problems, annoyances, and good stuff and they are placed on the site. The Reporting Consumer Fraud page gives direction in what to do in if you have had a fraudulent experience.

Bicycle Helmet Safety Institute Home Page

The helmet advocacy program for the Washington Area Bicyclist Association. There’s a consumer pamphlet, a toolkit for organizing bicycle helmet programs, plus the latest issue of The Helmet Update, a newsletter devoted to discussing helmet news.

Consumer Fraud Alert Network

Provides information about the latest scams that professional con men and scam artists are using to rob you of your money. Offers advice about how you can protect yourself from being ripped off and who you can contact for help.

Consumer Information Center

Access 200 federal publications regarding consumer issues. Their catalog offers information on a wide range of areas, such as cars, healthcare, food, travel, and children. You can also order the entire catalog.

The Consumer Law Page

Provides information related to consumer law. Offers articles on topics such as insurance fraud and product liability, brochures on topics, such as automobiles, funerals, and banking, and useful links to other resources related to consumer law.

The Consumer Project

Company dedicated to protecting the rights of the consumer, taxpayer, and medical patient. Find out the latest in consumer news and events, or search for your area of interest. You can even donate funds or volunteer to help out the cause.

Consumer World

Consumer resource guide to more than 1500 Internet consumer resources from reporting fraud to looking for the best airfare. Search the database for your specific consumer issue. Read the latest consumer news.

ConsumerLine

The Office of Consumer and Business Education of the Bureau of Consumer Protection operates this online service. Find published articles on various consumer issues (in English or Spanish), read about current consumer problems, report a consumer complaint, or check out educational campaigns.

CORPORATE WATCH

Web site designed for investigating corporate activity. Get the hottest consumer news, learn about the organization’s latest campaigns, and learn the research techniques needed to “dig up dirt on your favourite company.”

The Dental Consumer Advisor

Useful and practical information on dental issues. Areas covered include dental terminology, insurance, and finding a dentist. Write in about your own dental experiences or ask the Advisor questions. Extensive list of links related to dentistry.

FDA Consumer Magazine

Publication of the U.S. Food and Drug Admini-stration and includes reports of unsafe or worthless FDA products. Electronic copies are available through the Web site, or you can subscribe to the magazine by sending in the online form.

Internet ScamBusters

Free online newsletter dedicated to exposing Internet fraud and protecting consumers from misinformation and hype. Subscribe to the newsletter, share your own Internet scam experience, or enter their Internet ScamBusting Contest.

National Consumers League

Founded in 1899, this advocacy group represents consumers on workplace and marketplace issues. Find out the latest on consumer scams. Learn how to become an NCL member and when and where their next event is scheduled.

The National Fraud Information Center

Originally formed in 1992 to battle telemarketing fraud, the NFIC now has a toll-free hotline for reporting telemarketing fraud, asking for advice about telemarketing calls, and investigating Internet fraud. The Web site also offers a section on fraud targeting the elderly.

The PIRGs—Fighting For Consumers

The Public Interest Research Groups battle against consumer abuses. Some of their campaigns are against rising bank fees, credit company errors and abuses, dangerous products, and the tobacco industry’s marketing to children.

U.S. Consumer Product Safety Commission

Protects Americans against possible injury and death caused by consumer products. If you have experience with an unsafe product, report it on the Talk to Us page. Check out the latest recalled products. There’s a special 4 Kids page that addresses issues such as the risks of inline skates, the importance of wearing bike helmets, and how to play baseball safely.